To get paid under CAPS you must meet all of the following:
- be 5 years or older
- have permanent and severe incontinence confirmed by a registered health professional
- be an Australian citizen, permanent resident or have permanent residency rights for as long as you get the payment
- have eligible neurological conditions or other conditions as mentioned on the Department of Health and Aged Care website.
Read more about residency rules.
If you have a non-neurological condition, you must also have a Pensioner Concession Card. It can be from us or the Department of Veterans’ Affairs.
Getting confirmation from a registered health professional
Registered health professionals who can confirm your condition include:
- general practitioner
- continence nurse
- registered nurse
- occupational therapist
- Aboriginal health worker
- medical specialist.