When you’re in financial hardship for Centrelink compensation recovery
There is help available if you’re in financial hardship during your preclusion period.
Repayments due to lump sum compensation
When you get a compensation lump sum, you may need to repay us a charge for your income support payments.
How to manage Income Bank credits
There’s a maximum number of credits you can have in your Income Bank.
Victoria Bushfires, January 2026 - Disaster Recovery Allowance
Support if you’ve lost income as a direct result of Victoria bushfires that started in January 2026.
How to avoid an overpayment
What you should do to avoid being overpaid your Centrelink payment and what we do to help.
Protecting your personal information after a data breach
There are ways to protect yourself from fraud and identity theft if your information is exposed in a data breach.
FIS retirement information online
We have information online to help you understand retirement.
Using your digital electronic benefit transfer card
You can use your digital Electronic Benefit Transfer (EBT) card to buy goods and services or get cash out at a point of sale (POS) terminal subject to limits.
When you get periodic compensation
If you get periodic compensation, it may affect income support payments you get from us.
Centrelink online account help - Complete your income stream review
Instructions to complete your income stream review using your Centrelink online account .