Community resources and help

What we offer

We offer guidance and support in times of need. This includes:

• help from our specialist staff
• referrals to other services.

If a person is getting a payment from us, they may get:

• extra payments to help in a crisis
• advance payments.

Everyone can:

• talk to our social workers
• attend a financial information seminar
• get advice to help manage their money.

Our Payment and Service Finder can help people in your community find services in your area. They can also see what payments they might be eligible for.

Other services available

We offer help for those who:

• are homeless
• are in crisis or need special help, for example they're in severe hardship or recovering from a disaster
• are in, have left, or are leaving a family and domestic violence situation
• need help with managing money.

Help in your language

We have translated information and interpreter services. Read more about help for multicultural organisations.