Providing voluntary work opportunities

A not-for-profit (NFP) organisation can offer voluntary work opportunities to eligible job seekers. Learn more about who’s eligible.

You can offer voluntary work opportunities if you’re either:

  • a community based organisation with the required insurance
  • a government sector agency.

In both cases, you must be not-for-profit. You may also need to give us evidence of your insurance.

What you can do

You can give job seekers valuable opportunities in your organisation or government sector agency. This can include volunteer or unpaid work activities.

Tasks volunteers can do

A job seeker can do many different activities while volunteering with your organisation, including:

  • gardening and maintenance
  • animal or wildlife shelter activities
  • rehabilitation of public parks
  • office administration
  • retail work.

Volunteers can’t do tasks that paid workers would normally do.

What you need to tell us

Your organisation or government agency must confirm to us that it meets the requirements for an approved voluntary work organisation. You can do this by completing a form.

Verification of voluntary work form

To help us decide if the volunteer work can be approved, your organisation or agency must confirm it meets our requirements.

You must complete the relevant section in the Verification of voluntary work form. The job seeker needs to also complete their section of the form.

If we need more information, we’ll let you know which supporting documents for voluntary work you need to provide.

What other government programs are available

You may already be involved in other government programs, such as Work for the Dole. Your role and eligibility requirements will be different for that program.

You can access the Work for the Dole Host Organisation Handbook on the Employment and Workplace Relations website.

Page last updated: 12 June 2026.
QC 23561