We have information in different languages about Australian Government Disaster Recovery Payment
Disaster assistance payments audio
Natural disaster payments audio
For Centrelink payments and services, you can call our multilingual phone service.
Call the Centrelink Indigenous Call Centre to speak to us about Centrelink payments and services for free.
You had until 2 December 2025 to make a claim for the following Local Government Areas (LGAs):
- Bellingen
- Central Coast
- Coffs Harbour
- Dungog
- Kempsey
- Lake Macquarie
- Maitland
- Mid-Coast
- Nambucca Valley
- Newcastle
- Port Macquarie-Hastings
- Port Stephens.
Late claims will only be accepted in exceptional circumstances. To claim, call the Emergency information line.
To find more emergency information about your LGA, you can enter your address into the New South Wales Government’s find your local council tool.