myGov help - Link a service using a linking code

How to link a service to your myGov account if you have a linking code.

If you have a question about using myGov, you can ask the myGov digital assistant. Go to the myGov website, select Ask a question and type your question. The digital assistant will answer your question.

A linking code is a single use code we give you to link any of these services to your myGov account:

  • Centrelink
  • Medicare
  • Child Support.

You can get a linking code over the phone or at a service centre.

To link one of these services to your myGov account, you’ll need your linking code and any of these:

  • your Centrelink Customer Reference Number (CRN)
  • your Medicare card number
  • your Child Support Reference Number.

Step 1: sign in to myGov

Go to myGov and sign in.

Select either:

  • Services
  • Link your first service.

Select the service you want to link to from the list.

In this example, we'll link Centrelink with the option I have a CRN.

We may ask you to agree to myGov storing your personal information. This will happen if you're linking to Medicare, the Australian Taxation Office or Centrelink for the first time.

Select I agree to accept myGov storing your personal information.

Step 2: link a new service

Select I have a linking code, then select Next.

Step 3: enter your linking code

Enter your Linking Code.

Select which service you want to link to from the drop down menu.

Enter your agency reference number, then select Next.

You've linked your service to your myGov account.

You can either:

  • select Home
  • select Sign out
  • link another service by selecting a service under Link a service.

For your privacy and security, select Sign out when you've finished using your myGov account.

Page last updated: 10 December 2021