Aged care request for a nominee for Department of Veterans’ Affairs customers form (AC019)
Use this form to choose another person or organisation to deal with us on your behalf for aged care costs if you’re a Department of Veterans’ Affairs customer.
Seasonal work preclusion period
This applies if you or your partner finished seasonal, contract or intermittent work within 6 months of submitting your claim.
Ordinary waiting period
You may have to wait for a week before your payment starts. We will let you know when you claim if this applies to you.
Business structures
Your business structure may affect your and your partner’s payments from us.
Support services for separated families
We provide separated parents support and information to help with their family situation.
Supporting documents for Family Tax Benefit claims
You’ll need some information to start your claim for Family Tax Benefit. Once you’ve submitted your claim, you’ll also need to provide supporting documents.
Special education need conditions for Assistance for Isolated Children
You may be eligible if your child can’t go to the local government school because your child needs to study from home or attend a different school.
How much Transition to Independent Living Allowance (TILA) you can get
The Transition to Independent Living Allowance (TILA) is a payment of up to $1,500.

Check your bank account balances are up to date
Keeping your income and asset information up to date will ensure you are paid the correct amount from us.
Who can get Assistance for Isolated Children
Your child must home school, do distance education or board away from home for an approved reason to get Assistance for Isolated Children . Isolation rules also apply.