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Mutual obligation requirements if you’re 55 or older

Find out about your mutual obligation requirements if you’re 55 and over.

Employment Services Assessments

Employment Services Assessments (ESAts) help us understand the impact of your barriers to work including disability, illness or injury.

  1. Help for myGov, online accounts and mobile apps
  2. Centrelink online account help guides

Centrelink online account help - Request a document

Instructions on how to view, print and save your documents using your Centrelink online account.

Proving your identity over the phone with Centrelink

How to prove who you are over the phone.

Income streams

These are regular payments made from your superannuation fund or purchased using either superannuation money or savings.

Your family income estimate for family assistance payments

We use your family income estimate to work out how much family assistance to pay you. This includes Family Tax Benefit (FTB) and Child Care Subsidy (CCS).

  1. Family Tax Benefit
  2. How to manage your payment

Payment choices for FTB

You can choose how you get Family Tax Benefit (FTB) if you claim it fortnightly.

  1. Employment income reporting
  2. If you have other types of income

Employment income reporting if you’re self employed

If you’re self employed you need to tell us about your business income. This is so we can pay you the right amount. You also need to tell us if this changes.

Setting up online accounts for Centrelink

To do your business with us, create a myGov account and link it to Centrelink.

  1. Contact us
  2. How to get more information from us

Explanations and formal reviews

Find out what you can do if you want more information or disagree with a decision we've made.

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Page last updated: 17 November 2025.
QC 60170