Understanding government disaster support
The Australian Government and state and territory governments work together to provide support if you’re affected by an eligible natural disaster event.
Avoid scams and fraud when claiming natural disaster support
Before you start your claim for natural disaster support, it’s important to be aware of scams and fraud involving Services Australia and myGov.
How to prove your identity for natural disaster support
You may need to prove who you are when claiming a natural disaster payment.
How to claim the Qld Ex-Tropical Cyclone Alfred, Mar 2025 - Australian Government Disaster Recovery Payment
There are 3 steps to claim Australian Government Disaster Recovery Payment.
Where to find us if you’ve been affected by a natural disaster
If you’re affected by a natural disaster, you can find us in your community.
Executor/Administrator Request for information form (SS524)
Use this form to request information from us regarding a deceased person.
How much NSW East Coast Severe Weather and Flooding, May 2025 - DRA you can get
How much you get depends on your circumstances.
Proving your identity over the phone with Centrelink
How to prove who you are over the phone.
Setting up online accounts for Centrelink
To do your business with us, create a myGov account and link it to Centrelink.
How to prove your identity to Centrelink through myGov
How to prove who you are to Centrelink through myGov using the Centrelink identity verification linking option.