Most useful information for managing your money

The pages voted most useful by other website visitors.

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Income Management and BasicsCard balance limit

You can control how much of your Income Management money goes on a BasicsCard.

Keep your BasicsCard for Income Management safe

It is important to keep your BasicsCard safe. Tell us as soon as you can if your BasicsCard is lost, stolen or damaged, and don’t tell anyone your PIN.

  1. Centrepay
  2. How to use it

Your representatives for Centrepay

You can choose to have someone else deal with your Centrepay deductions on your behalf.

  1. Centrepay
  2. How to manage it

Keep track of your Centrepay deductions

You should check your deductions regularly to make sure they're still correct and make changes if needed.

  1. Centrepay
  2. How to manage it

Changes to your Centrelink payments can affect your Centrepay deductions

If your Centrelink payment changes it may affect your Centrepay deductions.

  1. Centrepay
  2. What your rights and obligations are

Your obligations for Centrepay

You have a responsibility to make sure Centrepay is working for you.

  1. Centrepay
  2. What your rights and obligations are

Our obligations for Centrepay

We want the Centrepay bill paying service to work for you.

  1. Centrepay
  2. What your rights and obligations are

Using your personal details for Centrepay

When you set up a Centrepay deduction, you also consent to sharing your payment and deduction details between the business and us.

Privacy Notice for Automated Income Stream Reviews

Each year we review certain types of income streams using data matching.

Managing your money while studying or training

We can help you take away some of the financial stresses while you’re studying or training. We’ve got tips and tools to help.

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Page last updated: 10 December 2021.
QC 60273