Crisis and other help
We can help if you’re in severe financial hardship, recovering from a disaster, or need special assistance.
How to prove your identity to Centrelink through myGov
How to prove who you are to Centrelink through myGov using the Centrelink identity verification linking option.
The principal beneficiary of a Special Disability Trust
To be eligible to be a principal beneficiary of a Special Disability Trust, the person with a disability must meet the definition of severe disability.
Payments while outside Australia
To get your payment or concession card while outside Australia, you must continue to meet the qualification rules at all times.
Transfer to Age Pension
If you’re Age Pension age and get an eligible payment, you can apply to transfer to Age Pension.
Advice of death form (SA116)
Use these forms to advise us of the death of an adult or child. We’ll use these details to update records with Medicare, Centrelink and Child Support.
How to prove your identity with Centrelink
You need to prove your identity before you claim a payment or service.
Explanation or formal review of a decision form (SS351)
Use this form to ask for an explanation or formal review of a decision.
Proving your identity over the phone with Centrelink
How to prove who you are over the phone.
Authorising a person or organisation to enquire or act on your behalf form (SS313)
Use this form to authorise a person or organisation in Australia to be your nominee so they can enquire or act on your behalf with Centrelink.