Most useful information for housing

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  1. Centrepay
  2. How to use it

Centrepay goods and services

If you get an eligible Centrelink payment, you can use Centrepay to pay for goods and services from approved businesses.

Income

Most types of income count in your income test. We use this and your assets test to assess if you can get a payment, and to calculate your rate of payment.

  1. Recently unemployed
  2. Most useful information

Employment Separation Certificate form (SU001)

You can ask your previous employer to use this form to certify important employment information about you.

  1. Age Pension
  2. How to manage your payment

Change of circumstances when you get Age Pension

If you get Age Pension and your circumstances change, you need to tell us. We need to check if you can keep getting it.

  1. Retirement years
  2. Most useful information

Income and assets form (SA369)

Use this form if you’re claiming a payment and need to tell us about your income and assets.

Payment and Service Finder

An online tool to see what payments and services you may be eligible for.

  1. Relationship changes
  2. Most useful information

Relationship details - Separated under one roof form (SS293)

Use this form if you’re separated but live under the same roof as your ex-partner. This is so we can assess whether to pay you as a single person or as a member of a couple.

Setting up online accounts for Centrelink

To do your business with us, create a myGov account and link it to Centrelink.

  1. Growing up
  2. Most useful information

Authorising a person or organisation to enquire or act on your behalf form (SS313)

Use this form to authorise a person or organisation in Australia to be your nominee so they can enquire or act on your behalf with Centrelink.

Proving your identity over the phone with Centrelink

How to prove who you are over the phone.

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Page last updated: 17 November 2025.
QC 60128