Proving your identity over the phone with Centrelink
How to prove who you are over the phone.
Explanations and formal reviews
Find out what you can do if you want more information or disagree with a decision we've made.
Granny flat interest
A granny flat interest is an agreement for accommodation for life. It can affect your eligibility or rate of payment and we may include it in your assets test.
Directors fees
Directors fees count towards your income test. They can affect your Centrelink payment.
Who can get Mobility Allowance
You can get Mobility Allowance if you meet certain criteria.
How to claim Mobility Allowance
Complete the following steps to claim Mobility Allowance.
Keep track of your Centrepay deductions
You should check your deductions regularly to make sure they're still correct and make changes if needed.
Who can get Special Benefit
You may get Special Benefit if you’re not eligible for any other income support and you meet the eligibility rules.
Funeral bonds and prepaid funerals
Funeral costs you pay for in advance normally don’t count in your assets test for payments from us. There are some exceptions.
Real estate assets
Information about how real estate assets affect your payment under the assets test.