Most useful information for housing

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Supporting documents for your Centrelink claim

When you claim a payment or service, we’ll ask you for some documents to support your claim.

Weekly payment option

Some people can get income support payments paid each week instead of each fortnight.

  1. Crisis Payment
  2. Crisis Payment for other extreme circumstances

Who can get a Crisis Payment for Other Extreme Circumstances

You may get this if you were forced to leave your home because of an extreme circumstance and meet other eligibility criteria.

  1. Crisis Payment
  2. Crisis Payment for other extreme circumstances

How much Crisis Payment for Other Extreme Circumstances you can get

You can get this Crisis Payment once per incident or extreme circumstance.

  1. Income and assets tests
  2. Assets test

Asset types

Assets are property or items you or your partner own in full or part, or have an interest in. They can affect your payment.

Income

Most types of income count in your income test. We use this and your assets test to assess if you can get a payment, and to calculate your rate of payment.

  1. Top payments
  2. Social work services

How to contact social work services

You can speak to a social worker over the phone.

Income streams

These are regular payments made from your superannuation fund or purchased using either superannuation money or savings.

  1. How to manage your payment
  2. Mutual obligation requirements

Pause of requirements

Sometimes there may be a pause of your mutual obligation or participation requirements.

  1. Separated parents
  2. Most useful information

Application to change your assessment - special circumstances form (CS1970)

Use this form to apply for a review of an active child support assessment due to your special circumstances.

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Page last updated: 17 November 2025.
QC 60128