Pause of requirements
Sometimes there may be a pause of your mutual obligation or participation requirements.
How to claim Tertiary Access Payment
Complete the following steps to claim the Tertiary Access Payment from us.
Proving your identity online for Centrelink
How to prove who you are to Centrelink online.
How to prove your identity to Centrelink through myGov
How to prove who you are to Centrelink through myGov using the Centrelink identity verification linking option.
Change of circumstances when you get Age Pension
If you get Age Pension and your circumstances change, you need to tell us. We need to check if you can keep getting it.
Payments while outside Australia
To get your payment or concession card while outside Australia, you must continue to meet the qualification rules at all times.
Authorising a person or organisation to enquire or act on your behalf form (SS313)
Use this form to authorise a person or organisation in Australia to be your nominee so they can enquire or act on your behalf with Centrelink.
Separation details form (MOD S)
Use this form to let us know you’ve separated from your partner.
How our social work services can help
We can help if you need to turn to someone for support.
You own your own home for an aged care calculation of your cost of care
If you own the home you live in and you’re moving into aged care, we need to know about it.