Getting a refund when you don’t have your cards
You can still claim a refund from us for your PBS medicine if you don’t have your Medicare or concession cards.
Medicines that count towards the threshold
Know which medicines will count towards the PBS Safety Net threshold.
Keep track of your PBS medicines
Keep track of your PBS medicines so you know when you’ve reached the PBS Safety Net threshold.
Running out of PBS medicines when overseas
Find out what your options are if you run out of your PBS medicine when overseas
Travelling with medicines that are prohibited exports
Some PBS medicines may be a prohibited export under customs regulations.
Social security agreements for International services
We have these agreements with many countries.
Rates we use for International services
We use the buying rate from the Commonwealth Bank as the exchange rate for most currencies. For other currencies we get the rates from other banks.
Check your International services exchange rate
You can check the foreign exchange rate we use for your income or assets.
Travel outside Australia rules for Utilities Allowance
The travel rules for your main payment affect your Utilities Allowance when you travel outside Australia.
Travel outside Australia rules for the Home Equity Access Scheme
You must be eligible for a qualifying pension to get loan payments under the Home Equity Access Scheme while you’re overseas.