Most useful information for getting aged care services

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  1. Getting aged care services
  2. Most useful information

Residential aged care calculation of your cost of care form (SA457)

Use this form to give us your financial details. Don’t use this form if you get a relevant income support payment.

  1. Getting aged care services
  2. Most useful information

Support at Home calculation of your cost of care form (SA456)

Use this form to give us your financial details. Don’t use this form if you get a relevant income support payment.

  1. Continence Aids Payment Scheme
  2. How to manage your payment

Change of circumstances when you get the continence aids payment

It’s important to tell us about changes to your circumstances that may affect your Continence Aids Payment Scheme payment.

  1. Who should apply
  2. You own your home

Aged care carer or close relative assessment for aged cost of care

If you’re a carer or close relative of a person moving into an aged care home, you may need to do an assessment.

  1. My Aged Care face-to-face services
  2. How we can help you

Aged Care Specialist Officer in My Aged Care face-to-face services

An Aged Care Specialist Officer (ACSO) is part of My Aged Care face-to-face services. They can help with your aged care matters.

  1. Aged care calculation of your cost of care
  2. Who should apply

Aged care calculation of your cost of care if you get an income support payment

We may have your financial details if you get a relevant income support payment from us or the Department of Veterans’ Affairs.

  1. Ageing
  2. Getting aged care services

Managing your aged care services

Find out different ways to keep your details up to date and plan ahead for any changes in your circumstances.

  1. Aged care calculation of your cost of care
  2. How to manage your aged care costs

Update your details if you get help with aged care cost of care

If there are any changes to you or your partner’s details, you need to let us know within 28 days.

  1. Top payments
  2. My Aged Care face-to-face services

How we can help you with My Aged Care face-to-face services

We can help you with information, access and referrals to face-to-face My Aged Care services.

  1. Top payments
  2. Aged care calculation of your cost of care

Who should apply for an aged care calculation of your cost of care

You should apply for an aged care calculation of your cost of care if you’re thinking about accessing aged care services. You can also apply if you’re getting aged care services.

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Page last updated: 17 November 2025.
QC 60149