Most useful information for getting aged care services

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Residential aged care calculation of your cost of care form (SA457)

Use this form to give us your financial details. Don’t use this form if you get a relevant income support payment.

  1. Aged care calculation of your cost of care
  2. How to manage your aged care costs

Your Centrelink payments when you move into an aged care home

Moving into an aged care home may change your income support payment. Some income support payments can be paid directly to your aged care provider.

  1. Continence Aids Payment Scheme
  2. Who can get it

Not meeting eligibility for the Continence Aids Payment Scheme

You may not access CAPS if you don’t meet eligibility requirements.

  1. Aged care calculation of your cost of care
  2. Who should apply

Aged care calculation of your cost of care if you get an income support payment

We may have your financial details if you get a relevant income support payment from us or the Department of Veterans’ Affairs.

  1. Aged care calculation of your cost of care
  2. How to apply online

Supporting documents for an aged care calculation of your cost of care

When applying for an aged care calculation of your cost of care, you’ll need to give us some supporting documents.

  1. Ageing
  2. Getting aged care services

Understanding aged care costs to get aged care services

If you’ve started your journey with My Aged Care, we can tell you how much you can expect to contribute towards your aged care costs.

  1. Top payments
  2. Continence Aids Payment Scheme

Who can get the Continence Aids Payment Scheme

You need to meet eligibility for the Continence Aids Payment Scheme (CAPS).

  1. Aged care calculation of your cost of care
  2. When you’re in financial hardship

Steps to claim financial hardship assistance with aged care costs

Complete the following steps to claim aged care financial hardship assistance.

Residence descriptions

You usually need to be an Australian resident or hold a specific visa type to get a Centrelink payment or concession card.

  1. Top payments
  2. Special Disability Trusts

How a Special Disability Trust works

A Special Disability Trust can have 1 principal beneficiary who meets the eligibility criteria.

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Page last updated: 17 November 2025.
QC 60149