Most useful information for getting aged care services

1. My Aged Care face-to-face services
2. How we can help you

Aged Care Specialist Officer in My Aged Care face-to-face services

An Aged Care Specialist Officer (ACSO) is part of My Aged Care face-to-face services. They can help with your aged care matters.

1. Continence Aids Payment Scheme
2. Who can get it

Not meeting eligibility for the Continence Aids Payment Scheme

You may not access CAPS if you don’t meet eligibility requirements.

1. Who should apply
2. You own your home

Aged care carer or close relative assessment for aged cost of care

If you’re a carer or close relative of a person moving into an aged care home, you may need to do an assessment.

1. Aged care calculation of your cost of care
2. How to manage your aged care costs

Annual and lifetime caps for your aged care costs

There are annual and lifetime caps for your aged care costs. They apply if you started care after 1 July 2014.

1. Aged care calculation of your cost of care
2. Who should apply

Aged care calculation of your cost of care if you get an income support payment

We may have your financial details if you get a relevant income support payment from us or the Department of Veterans’ Affairs.

1. Top payments
2. Aged care calculation of your cost of care

How to apply for an aged care calculation of your cost of care

Follow the steps to apply for an aged care calculation of your cost of care.

1. Ageing
2. Getting aged care services

Thinking about getting aged care services

If you’re thinking about getting some help around the house or entering an aged care home, there are services and support that can help.

1. Top payments
2. Continence Aids Payment Scheme

Managing your payment Continence Aids Payment Scheme

What you need to do and the options you have to manage your payment.

1. Getting aged care services
2. Most useful information

Residential aged care calculation of your cost of care form (SA457)

Use this form to give us your financial details. Don’t use this form if you get a relevant income support payment.

1. Getting aged care services
2. Most useful information

Support at Home calculation of your cost of care form (SA456)

Use this form to give us your financial details. Don’t use this form if you get a relevant income support payment.