Most useful information for getting aged care services

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  1. Getting aged care services
  2. Most useful information

Residential aged care calculation of your cost of care form (SA457)

Use this form to give us your financial details. Don’t use this form if you get a relevant income support payment.

Residence descriptions

You usually need to be an Australian resident or hold a specific visa type to get a Centrelink payment or concession card.

  1. Top payments
  2. Aged care calculation of your cost of care

Who should apply for an aged care calculation of your cost of care

You should apply for an aged care calculation of your cost of care if you’re thinking about accessing aged care services. You can also apply if you’re getting aged care services.

  1. Top payments
  2. Aged care calculation of your cost of care

How to apply for an aged care calculation of your cost of care

Follow the steps to apply for an aged care calculation of your cost of care.

  1. Top payments
  2. My Aged Care face-to-face services

How we can help you with My Aged Care face-to-face services

We can help you with information, access and referrals to face-to-face My Aged Care services.

  1. Getting aged care services
  2. Most useful information

Aged care carer or close relative assessment form (SA483)

Use this form to give us your details if you’re a carer or close relative of someone moving into an aged care home.

  1. Aged care calculation of your cost of care
  2. If you’re in financial hardship

Financial hardship assistance eligibility for aged care cost of care

Not everyone can get financial hardship assistance to help with aged care costs. You will need to meet eligibility requirements to have your claim assessed.

  1. Aged care calculation of your cost of care
  2. How to manage your aged care costs

Update your details if you get help with aged care cost of care

If there are any changes to you or your partner’s details, you need to let us know within 28 days.

  1. Growing up
  2. Most useful information

Authorising a person or organisation to enquire or act on your behalf form (SS313)

Use this form to authorise a person or organisation in Australia to be your nominee so they can enquire or act on your behalf with Centrelink.

Access to information

Providing you a number of ways to access documents and the information we have.

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Page last updated: 17 November 2025.
QC 60149