Most useful information for getting aged care services

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  1. Getting aged care services
  2. Most useful information

Residential aged care calculation of your cost of care form (SA457)

Use this form to give us your financial details. Don’t use this form if you get a relevant income support payment.

  1. Getting aged care services
  2. Most useful information

Support at Home calculation of your cost of care form (SA456)

Use this form to give us your financial details. Don’t use this form if you get a relevant income support payment.

  1. Top payments
  2. Continence Aids Payment Scheme

Managing your payment Continence Aids Payment Scheme

What you need to do and the options you have to manage your payment.

Access to information

Providing you a number of ways to access documents and the information we have.

  1. Contact us
  2. How to get more information from us

Explanations and formal reviews

Find out what you can do if you want more information or disagree with a decision we've made.

  1. Growing up
  2. Most useful information

Authorising a person or organisation to enquire or act on your behalf form (SS313)

Use this form to authorise a person or organisation in Australia to be your nominee so they can enquire or act on your behalf with Centrelink.

Residence descriptions

You usually need to be an Australian resident or hold a specific visa type to get a Centrelink payment or concession card.

  1. Top payments
  2. Aged care calculation of your cost of care

How to apply for aged care calculation your cost care by form

If you can't apply online, complete the following steps to get an aged care calculation of your cost of care by using a form.

  1. Getting aged care services
  2. Managing your aged care

National Redress Scheme payments and aged care assessments

If you’ve received a payment under the National Redress Scheme, you or your partner can disclose this as an exempt payment for your residential aged care means assessment.

  1. Continence Aids Payment Scheme
  2. How to manage your payment

Someone to act on your behalf for the Continence Aids Payment Scheme

You can nominate another person to act on your behalf for the Continence Aids Payment Scheme (CAPS).

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Page last updated: 17 November 2025.
QC 60149