Access to information
Providing you a number of ways to access documents and the information we have.
- Aged care calculation of your cost of care
- If you’re in financial hardship
Financial hardship assistance eligibility for aged care cost of care
Not everyone can get financial hardship assistance to help with aged care costs. You will need to meet eligibility requirements to have your claim assessed.
- Ageing
- Getting aged care services
Managing your aged care services
Find out different ways to keep your details up to date and plan ahead for any changes in your circumstances.
- Who should apply
- You own your home
Aged care carer or close relative assessment for aged cost of care
If you’re a carer or close relative of a person moving into an aged care home, you may need to do an assessment.
- Getting aged care services
- Most useful information
Private Trust form (MOD PT)
Use this form if in the last 5 years, you or your partner have been involved with or have transferred funds or assets to a private trust that has not been vested.
Residence descriptions
You usually need to be an Australian resident or hold a specific visa type to get a Centrelink payment or concession card.
- Growing up
- Most useful information
Authorising a person or organisation to enquire or act on your behalf form (SS313)
Use this form to authorise a person or organisation in Australia to be your nominee so they can enquire or act on your behalf with Centrelink.
- Contact us
- How to get more information from us
Explanations and formal reviews
Find out what you can do if you want more information or disagree with a decision we've made.
- Top payments
- Continence Aids Payment Scheme
How to apply for the Continence Aids Payment Scheme
Complete the following steps to apply for the Continence Aids Payment Scheme (CAPS).
- Top payments
- Aged care calculation of your cost of care
How to manage your aged care costs if you get an aged care calculation of your cost of care
Information about how to manage your aged care costs after you get an aged care calculation of your cost of care from us.