Most useful information for getting aged care services

The pages voted most useful by other website visitors.

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  1. Top payments
  2. Continence Aids Payment Scheme

How much you can get on the Continence Aids Payment Scheme

Information about how much you can get, how we pay and why it won’t count as income.

  1. Top payments
  2. Continence Aids Payment Scheme

Who can get the Continence Aids Payment Scheme

You need to meet eligibility for the Continence Aids Payment Scheme (CAPS).

  1. Aged care calculation of your cost of care
  2. How to apply online

Supporting documents for an aged care calculation of your cost of care

When applying for an aged care calculation of your cost of care, you’ll need to give us some supporting documents.

  1. Aged care calculation of your cost of care
  2. Who should apply

Aged care calculation of your cost of care if you get an income support payment

We may have your financial details if you get a relevant income support payment from us or the Department of Veterans’ Affairs.

  1. Ageing
  2. Getting aged care services

Understanding aged care costs to get aged care services

If you’ve started your journey with My Aged Care, we can tell you how much you can expect to contribute towards your aged care costs.

  1. My Aged Care face-to-face services
  2. How we can help you

Aged Care Specialist Officer in My Aged Care face-to-face services

An Aged Care Specialist Officer (ACSO) is part of My Aged Care face-to-face services. They can help with your aged care matters.

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Dec 2025

New reporting process for aged care lump sum balances

From 1 December, aged care providers are required to inform us of your residential aged care lump sum balances as part of their monthly reporting.

  1. Getting aged care services
  2. Most useful information

Support at Home calculation of your cost of care form (SA456)

Use this form to give us your financial details. Don’t use this form if you get a relevant income support payment.

  1. Aged care calculation of your cost of care
  2. How to manage your aged care costs

Changes to your circumstances and aged care costs

We need to know about changes to your circumstances within 28 days of the change occurring.

  1. Top payments
  2. Aged care calculation of your cost of care

Who should apply for an aged care calculation of your cost of care

You should apply for an aged care calculation of your cost of care if you’re thinking about accessing aged care services. You can also apply if you’re getting aged care services.

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Page last updated: 17 November 2025.
QC 60149