Most useful information for elder health and safety

1. Top payments
2. Social work services

How to contact social work services

You can speak to a social worker over the phone.

What adjusted taxable income is

We use your adjusted taxable income to work out your eligibility for some payments, concessions or services.

Proving your identity over the phone with Centrelink

How to prove who you are over the phone.

1. Pensioner Concession Card
2. Who needs to apply

Renewing a Pensioner Concession Card

How to renew your Pensioner Concession Card.

1. Commonwealth Seniors Health Card
2. How to manage your card

Renewing or replacing a Commonwealth Seniors Health Card

If you're eligible for a Commonwealth Seniors Health Card, we renew your card before it expires. We can also replace a lost or stolen card.

1. Residence rules
2. Residence descriptions

New Zealand citizens claiming payments in Australia

If you’re a New Zealand citizen living in Australia you may be eligible to get Centrelink payments or concession cards.

1. Crisis Payment
2. Crisis Payment for other extreme circumstances

How much Crisis Payment for Other Extreme Circumstances you can get

You can get this Crisis Payment once per incident or extreme circumstance.

1. Growing up
2. Most useful information

Authorising a person or organisation to enquire or act on your behalf form (SS313)

Use this form to authorise a person or organisation in Australia to be your nominee so they can enquire or act on your behalf with Centrelink.

1. Natural disaster
2. Most useful information

Crisis and other help

We can help if you’re in severe financial hardship, recovering from a disaster, or need special assistance.

1. Top payments
2. Commonwealth Seniors Health Card

How to claim a Commonwealth Seniors Health Card

You can claim a Commonwealth Seniors Health Card once you’re Age Pension age. Complete the following steps to claim.