Most useful information for elder health and safety

The pages voted most useful by other website visitors.

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  1. Getting aged care services
  2. Most useful information

Support at Home calculation of your cost of care form (SA456)

Use this form to give us your financial details. Don’t use this form if you get a relevant income support payment.

How we use adjusted taxable income

What you claim determines how we work out your adjusted taxable income.

  1. Continence Aids Payment Scheme
  2. Who can get it

Residence rules for the Continence Aids Payment Scheme

To be eligible for the Continence Aids Payment Scheme you must meet residency requirements.

  1. Top payments
  2. Medicare card

Remove someone from a Medicare card

You can update your card when your circumstances change.

Supporting documents for your Centrelink claim

When you claim a payment or service, we’ll ask you for some documents to support your claim.

Someone to act for you with Medicare, Centrelink, aged care or Child Support

You can ask someone to act for you with Medicare, Centrelink, aged care or Child Support. You can authorise them to speak to us, update your details and get payments for you.

  1. Top payments
  2. Pensioner Concession Card

Who can get a Pensioner Concession Card

We'll automatically send you a Pensioner Concession Card if you get certain payments from us.

  1. Crisis Payment
  2. Crisis Payment for other extreme circumstances

How to claim a Crisis Payment for Other Extreme Circumstances

Complete the following steps to claim Crisis Payment for Other Extreme Circumstances. Before you start, check if you can get it.

Digital card

Have your concession or health care card with you everywhere you take your smart mobile device.

  1. Top payments
  2. Commonwealth Seniors Health Card

Who can get a Commonwealth Seniors Health Card

You can get a Commonwealth Seniors Health Card if you meet certain conditions.

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Page last updated: 17 November 2025.
QC 60155