Most useful information

1. Top payments
2. Carer Payment

How to keep your Carer Payment

How to keep us up to date when you’re getting Carer Payment.

1. ABSTUDY Living Allowance
2. How we pay it

Hostels with an active agreement with ABSTUDY

We can pay ABSTUDY payments directly to a hostel with an active ABSTUDY Standard Hostels Agreement each term on your behalf.

1. Youth Allowance for job seekers
2. How to report and manage your payment

Change of circumstances while getting Youth allowance for job seekers

You must tell us if things change as it may affect your Youth Allowance for job seekers.

1. What changes you need to know or tell us about
2. Change your circumstances with Centrelink

How to update your name with Centrelink

You can ask us to update your legal name, preferred name or title at any time.

1. What changes you need to know or tell us about
2. Change your circumstances with Centrelink

Updating your gender details with Centrelink

You can choose to update your gender details, name or title with us.

1. Managing your money
2. Centrelink debts and overpayments

Information about income apportionment

Before December 2020, we commonly used income apportionment to help us work out how much people should have been paid.

1. Enhanced Income Management and SmartCard in New South Wales
2. How it works

Getting a SmartCard for enhanced Income Management in New South Wales

You can access your enhanced Income Management account with a SmartCard.

Referral for enhanced Income Management by child support protection authority

Your local child protection authority can refer you for enhanced Income Management.

Referral of vulnerable welfare payment recipient to enhanced Income Management

You may be referred for enhanced Income Management if a social worker refers you or you are a vulnerable young person.

Voluntary enhanced Income Management

If you are eligible, get a payment from us and live in certain parts of Australia, you can volunteer for enhanced Income Management.