How to apply to transfer to Age Pension
If you already get an eligible payment, we’ll invite you to apply to transfer to Age Pension. This will be 13 weeks before you reach Age Pension age.
Video chat appointments
Video chat appointments may be offered for aged care matters, the Financial Information Service (FIS), Farm Household Allowance (FHA) or to claim some payments online.
Supporting documents for the Essential Medical Equipment Payment
When you claim the Essential Medical Equipment Payment (EMEP), we’ll ask you for some documents to support your claim.
Home Equity Access Scheme variation form (SA497)
Use this form to make changes to your or your partner’s Home Equity Access Scheme if you’re not registered for online services.
What you can use as security for a loan under the Home Equity Access Scheme
You can only use real estate in Australia as security for your Home Equity Access Scheme loan.
When you have to pay costs for security for a loan under the Home Equity Access Scheme
You’ll be responsible for some of the costs involved with managing your Home Equity Access Scheme loan.
Maximum rate of pension for a loan under the Home Equity Access Scheme
The maximum pension rate we use for a Home Equity Access Scheme loan includes any supplements you get.
Terms and conditions of the Home Equity Access Scheme
You’ll need to accept terms and conditions to take part in the Home Equity Access Scheme.
How we assess granny flat interests
You need to tell us the value of the granny flat interest so we can assess if this affects your payments.
Examples of granny flat interests
We’ve put together some common examples to help you understand how we assess granny flats. These examples don't cover every situation.