When to claim Fares Allowance
You can get Fares Allowance after your journey or we can pre-book your travel for you.
Fares Allowance for pre-booked travel
We may pre-book and pay for your travel by air, ferry, train or coach.
Fares Allowance reimbursement for travel
You need to submit a Fares Allowance reimbursement claim by no later than 31 March in the calendar year following the year of study.
Fares Allowance claim for payment if the student has died
If a student dies, another person can claim Fares Allowance on their behalf.
How to manage your Status Resolution Support Services payment
Your options and obligations for the Status Resolution Support Services (SRSS) payment.
Change of circumstances if you get Status Resolution Support Services payment
You need to tell us as soon as possible if there’s a change to any of the details you gave us. Changes can affect your payment.
Someone to deal with us about your Status Resolution Support Services payment
You can authorise someone to speak to us about your Status Resolution Support Services payment (SRSS).
Help in your language for Status Resolution Support Services payment
If you don’t speak English you can get help from us in your language.
Who can get Pension Bonus Top Up
You may get a Pension Bonus Top Up if you get both Age Pension and Pension Bonus payments.
How much Double Orphan Pension you can get
The base rate of DOP is $81.60 a fortnight. Double Orphan Pension is a non-taxable payment.