Most useful information

Check your Income Management and BasicsCard balance

You can check the balance of your Income Management account and BasicsCard many ways.

1. Home Equity Access Scheme
2. How to apply

Supporting documents for the Home Equity Access Scheme

When applying for the Home Equity Access Scheme loan, you’ll need to give us some supporting documents. If you don’t, we can’t assess your application.

1. Maximum loan amount
2. Security for the loan

What you can use as security for a loan under the Home Equity Access Scheme

You can only use real estate in Australia as security for your Home Equity Access Scheme loan.

1. Natural disaster
2. Most useful information

Verification of voluntary work form (SU462)

Job seekers and voluntary work organisations can use this form.

1. Moving to Australia
2. Most useful information

Residence in Australia and other countries form (MOD O)

Use this form to give details to establish your Australian residence status when claiming Centrelink payments or to help you get a payment from another country.

1. Scams and identity theft
2. Active scams

Medicare scams

There are different types of Medicare scams.

1. Top payments
2. Parenting Payment

When you’ll get your first Parenting Payment

Parenting Payment is a fortnightly payment. We’ll tell you when your first payment is after we approve your claim.

1. Who can get it
2. Rent types for Rent Assistance

Community or disability housing rent type for Rent Assistance

Eligibility for Rent Assistance when you pay rent to live in a community or disability housing group.

1. Going overseas
2. While you’re overseas

When you live outside Australia

How to make sure you stay informed and up-to-date when you’re living overseas.

1. Carer Payment
2. How to keep your payment

Travel outside Australia rules for Carer Payment

There are rules about when you can get Carer Payment when you or the person you care for travel outside Australia. You must meet the Carer Payment rules at all times.