Most useful information

1. Rent Assistance
2. Who can get it

Payment special rules for Rent Assistance eligibility

If you’re 25 or younger, you may need to meet special rules to get Rent Assistance with an eligible payment.

1. Centrepay
2. How to use it

Your representatives for Centrepay

You can choose to have someone else deal with your Centrepay deductions on your behalf.

1. Relationship changes
2. Most useful information

Random Sample Surveys Partner details form (RS017)

Use this form if you are the partner of someone asked to complete a Payment Accuracy Review of their payment.

1. Housing
2. Homelessness

Community Partnership Specialist Officers

We work with community organisations to provide intensive support for customers who have the most trouble accessing our payments and services.

1. Pharmaceutical Allowance
2. Who can get it

Pharmaceutical Allowance if you’re 55 or older

You may get Pharmaceutical Allowance when you are 55 or older and get certain payments from us.

1. Active scams
2. Other Services Australia scams

Fake Services Australia social media profiles

Scammers are setting up fake social media profiles pretending to be us and other government agencies.

1. Active scams
2. Other Services Australia scams

Fake disaster relief agencies

Scammers are posing as disaster relief agencies to take advantage of people affected by natural disasters.

1. Active scams
2. Centrelink scams

Centrelink impersonation email scams

You might get an email claiming to be from Centrelink about urgently updating your details.

1. Child Care Subsidy
2. How much you can get

The type of child care you use can affect Child Care Subsidy

The amount of Child Care Subsidy (CCS) you can get depends on the type of approved child care you use. It also depends on the age of your child.

1. Telephone Allowance
2. How to manage your allowance

Travel outside Australia rules for Telephone Allowance

The travel rules of your main payment affect your Telephone Allowance when you travel outside Australia.