If your child is absent from child care
We may pay Child Care Subsidy (CCS) if you're charged for child care when your child is absent.
If you live in Victoria, you can now get 72 absences per child for the 2020-21 financial year. Read more about using absence days when you need to.
If you don’t live in Victoria, we pay this subsidy for up to 42 absences for each child, per financial year. You can use these absence days for any reason, including if the child is overseas. We don’t need evidence.
Absence days are the days you would normally get CCS. This includes public holidays. You can only use an absence day after your child has physically attended the service for the first time.
In special circumstances, you may get CCS for more than 42 absence days. Talk to your child care service about this. You may need to provide supporting documents.
We’ll cancel your enrolment if either of the following occurs:
- your child hasn’t attended child care for 14 weeks in a row
- your child care service advises us that your child is no longer attending.
If your enrolment is cancelled, we’ll stop paying your subsidy. Read more about what happens if we cancel your enrolment.
When we won’t pay
If your child has not yet attended the service
We won’t pay CCS for any days your child hasn’t yet physically attended the service for the first time for the current enrolment period.
Example 1 - when the child has not yet attended the service
Lucy's child is starting primary school on Monday 4 February. Lucy enrols her child in before school care starting the same day. Lucy decides she’ll take her child to school on Monday then start using before school care from Tuesday 5 February. The child care service still charges Lucy for Monday even though her child did not physically attend. Lucy has to pay the full fee for that day. Lucy's child physically attends before school care for the first time on Tuesday. This means we’ll start paying CCS from Tuesday.
Example 2 - when the child has not yet attended the service
There’s a vacancy at Tim's local day care centre for 1 day a week from 17 December. Tim doesn't want to miss out on the place so he accepts it. Tim doesn't intend for his child to start until January. Tim's child physically attends day care for the first time on 7 January. Tim may have to pay the full fees from 17 December until 6 January if required by the child care service. We’ll pay CCS from 7 January as this is the first day his child attends.
If your child’s enrolment ends
If your enrolment ends we won't pay CCS for any days after your child’s last physical attendance. You'll need to pay full fees for any absence days after the last day your child physically attends the service.
Example 1 - when the child stops attending the service before their enrolment ends
Ivana’s enrolled her child in day care until 12 April. Ivana lets the child care service know that she’s moving and her child’s last day will be on 29 March. The child care service tells Ivana she must continue to pay fees for the days she originally had booked. This is until 12 April. Ivana’s child physically attends day care for the last time on 29 March. We won’t pay CCS after this date. Ivana has to pay the full fees after 29 March until 12 April.
Example 2 - when the child doesn’t attend on the last day of their enrolment
Brad enrolled his child in day care until the end of the year. Brad’s child will attend the same day care next year but under a new enrolment. The last day of care under the current enrolment is 20 December. Brad’s child physically attends for the last time on 19 December. Brad may still have to pay fees for 20 December if required by the child care service. We won’t pay CCS for 20 December.
You can read more about enrolments on the Department of Education, Skills and Employment's New Child Care Package - Frequently asked questions. If your child returns to the same service after a previous enrolment has ended, the service needs to both:
- re-establish the care arrangement with you
- submit a new enrolment notice.
Once they’ve done this, you’ll need to confirm your child’s enrolment online.
Page last updated: 7 August 2020
This information was printed 22 September 2020 from https://www.servicesaustralia.gov.au/individuals/services/centrelink/child-care-subsidy/how-manage-your-payment/if-your-child-absent-from-child-care. It may not include all of the relevant information on this topic. Please consider any relevant site notices at https://www.servicesaustralia.gov.au/individuals/site-notices when using this material.