HI Service for individual healthcare providers

Information for healthcare providers on how to register, set up access and use the HI Service.

If you’re a healthcare provider, you need to register to use the HI Service before you can:

  • get healthcare identifiers for patients, organisations and healthcare providers
  • make referrals and send secure messages to provider organisations or healthcare providers
  • view and upload information to patients’ My Health Records.

Healthcare providers include GPs, allied health professionals, nurses, dentists and pharmacists who provide patient care.

Once you’re registered, you need to set up your access to the HI Service and the My Health Record.

It’s also important to update your details in the HI service if they change.

Page last updated: 4 May 2022