When you access the app

The app is available 24 hours a day, 7 days a week. There may be short breaks for service updates between 12 am and 6 am AEST.

Check customer service changes for any service issues.

The Express Plus Centrelink mobile app is available for:

  • Apple devices with iOS 12 and above
  • Android devices with 6.0 and above.

We recommend you download updates when they’re available. You can change your device settings to allow automatic updates on your device.

If you have a dated device or operating system, you can:

  • update the software available on your device
  • use your desktop computer to access your Centrelink online account through myGov.

The app isn’t available for Windows devices.

Sign out

Make sure you Sign out every time you finish using the app. To sign out, select More, then Sign out.

Follow the prompts. When you do this, a message will say You have successfully signed out. If you don’t see this message, you haven’t signed out of the app.

The app will sign you out if you haven’t used it for 15 minutes or more.

Page last updated: 12 February 2024.
QC 51582