If you lose your device or get a new one, download and set up the app again.
Lost or new device
Don’t save your PIN on your device. This will reduce the risk of someone else accessing your account.
Don’t save your PIN on your device. This will reduce the risk of someone else accessing your account.
If you lose your device or get a new one, download and set up the app again.
This information was printed 28 March 2026 from https://www.servicesaustralia.gov.au/lost-or-new-device-express-plus-centrelink-mobile-app. It may not include all of the relevant information on this topic. Please consider any relevant site notices at https://www.servicesaustralia.gov.au/site-notices when using this material.