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Exemptions from mutual obligations
You may get an exemption from your requirements while you’re grieving. You may get exemptions from mutual obligations or activity test requirements if you get one of these payments:
This exemption period may last:
- up to 8 weeks from the date of death of an immediate family member
- up to 14 weeks from the date of death of your partner
- for the length of the pregnancy if you were pregnant at the time of your partner’s death.
Payments you may get
The type and amount of bereavement payment you get will depend on the following:
- your individual circumstances
- your relationship to the person who died
- when you tell us about the person's death.
In most cases, you won't need to submit a claim. When you tell us about the death, we’ll work out how much you can get and pay you if you're eligible.
Single income support recipients
When a single allowance recipient dies, we pay their regular payment to their estate up to their date of death. Their payment stops on the day they die. There’s no extra bereavement assistance.
When a single pensioner dies, we pay their regular payment covering the fortnight in which they died as normal. The executor of the estate can access it from their bank account. Their payment stops after this payment.
You may get a Carer Allowance bereavement payment if you’re getting both:
- Carer Allowance for an adult who dies
- an income support payment other than Carer Payment not qualifying you for bereavement assistance.
We pay up to 14 weeks of Carer Allowance as a lump sum.
If you get Carer Payment for a person who dies, you may continue to get this payment after they die. You can get it for up to 14 weeks after the person's death. This is to give you time to contact us and apply for another income support payment. You may also get a lump sum bereavement payment.
Members of a couple
If you are in a relationship and your partner dies, you may be able to get a lump sum bereavement payment. To be eligible, you both needed to be getting a pension or income support payment for 12 months or more. A bereavement payment is usually equal to the total you and your partner would’ve got as a couple, minus your new single rate. You can get it for up to 14 weeks after your partner’s death.
ABSTUDY Living Allowance
If you’ve been getting ABSTUDY Living Allowance for 12 months, you may get bereavement assistance if your partner dies. Your partner must also have been getting one of the following:
- ABSTUDY Living Allowance for the previous 12 months
- a social security payment, allowance or any combination of allowances for the previous 12 months
- a pension from us.
If you're eligible, we pay this as a lump sum. It’s usually equal to the total you and your partner would've got as a couple, minus your new single rate. You can get it for up to 14 weeks after your partner’s death.
Farm Household Allowance
If you’ve been getting Farm Household Allowance for 12 months, you may get a bereavement payment if your partner dies. They must have also been getting one of the following:
- a social security pension
- a social security payment for 12 months or more
- a Service Pension
- a Veteran Payment.
If you're eligible, we'll pay this as a lump sum. It’s usually equal to the total you and your partner would’ve got as a couple, minus your new single rate. You can get it for up to 14 weeks after your partner’s death.
JobSeeker Payment or Youth Allowance
You may get a bereavement payment as a lump sum if your partner dies and you’re claiming or getting either:
You must both be Australian residents at the time of your partner's death.
If you're pregnant when your partner dies, we’ll pay you an additional amount. To get this payment, you’ll need to provide medical evidence, including the expected date of your baby's birth.
Pension Bonus Bereavement Payment
You may be eligible for Pension Bonus Bereavement Payment if your partner both:
- registered for the Pension Bonus Scheme with us or the Department of Veterans' Affairs
- died before making a successful claim for Age Pension and Pension Bonus.
We base the payment on the amount of Pension Bonus your partner would have got. You must submit a claim within 26 weeks of your partner's death.
Medicare, concession and Health Care cards
We won’t issue you a new Medicare card, concession card or Health Care Card if your partner dies. If you’d like a new card, you can call Medicare general enquiries and ask us to send you one. Otherwise, the details will stay the same until your current card expires.
A service provider may charge full price for services received on the person’s date of death. This is because the concession entitlement ceases on the day prior to their death. If this happens, you or the executor should talk to the service provider about the charges.
It may seem difficult at first to take part in social groups and activities. You may or may not want people around you. Counsellors can often help you in times of grief.
Talk with your doctor or local community health centre about your situation. They can give you information, and refer you to support and counselling services.
Use our service finder to find other support available in your area.
There are other support services and information you may find helpful. These links will take you away from our website.
The Australian Centre for Grief and Bereavement has online resources for grief.
Beyond Blue provides confidential counselling services 24 hours a day, 7 days a week.
Griefline provides telephone and online counselling services.
headspace is the national youth mental health foundation. They can help young people who are going through a tough time.
Head to Health is a digital mental health gateway for online and phone mental health services.
Lifeline is a national charity open to all Australians in personal crisis. They have 24 hour crisis support and suicide prevention services. You can also contact a counsellor.
MensLine Australia provides confidential counselling services 24 hours a day, 7 days a week.
Solace Australia provides support for people who have lost their partner.
You can also contact a counsellor through organisations such as:
- community health centres
- the National Association for Loss and Grief.
Help to manage your money
You can get financial help to:
You can speak to a financial counsellor by contacting any of the following:
- your bank
- Financial Counselling Australia through their website
- a Financial Information Service officer
- the Department of Agriculture, Water and the Environment Rural Financial Counselling service
- your local Community Information and Referral Service.
Read about how to cope financially after losing your partner on the Moneysmart website.