Proving your identity over the phone with Centrelink
How to prove who you are over the phone.
Preparing for natural disasters
How to prepare for a natural disaster, such as a fire, flood or storm.
How to prove your identity to Centrelink through myGov
How to prove who you are to Centrelink through myGov using the Centrelink identity verification linking option.
How much Nth Qld Rainfall and Flooding, December 2025 to January 2026 - Disaster Recovery Allowance you can get
How much you get depends on your circumstances.
Victoria natural disaster support
Help for people directly affected by a natural disaster in Victoria, such as fires, storms or floods.
How to prove your identity for natural disaster support
You may need to prove who you are when claiming a natural disaster payment.
Centrelink online account help - Claim the Disaster Recovery Allowance
Instructions on how to claim the Disaster Recovery Allowance or New Zealand Disaster Recovery Allowance for an active disaster event using your Centrelink online account.
Residence rules for natural disaster support
You must meet residence rules to get Australian Government Disaster Recovery Payment, Disaster Recovery Allowance or the New Zealand payments.
How to prove your identity to Centrelink using your Digital ID
How to prove who you are to Centrelink using your Digital ID.
Victoria Bushfires, January 2026 - Disaster Recovery Allowance
Support if you’ve lost income as a direct result of Victoria bushfires that started in January 2026.