Where to find us if you’ve been affected by a natural disaster
If you’re affected by a natural disaster, you can find us in your community.
Understanding government disaster support
The Australian Government and state and territory governments work together to provide support if you’re affected by an eligible natural disaster event.
New Zealand citizens claiming payments in Australia
If you’re a New Zealand citizen living in Australia you may be eligible to get Centrelink payments or concession cards.
New South Wales natural disaster support
Help for people directly affected by a natural disaster in NSW, such as fires, storms or floods.
NSW East Coast Severe Weather and Flooding, May 2025 - AGDRP
A lump sum payment that was available to help people affected by New South Wales east coast severe weather and flooding that started in May 2025.
Advice of death form (SA116)
Use these forms to advise us of the death of an adult or child. We’ll use these details to update records with Medicare, Centrelink and Child Support.
Explanations and formal reviews
Find out what you can do if you want more information or disagree with a decision we've made.
Who can get Vic Bushfires, January 2026 - Disaster Recovery Allowance
You must meet eligibility rules to get Disaster Recovery Allowance (DRA).
Relationship details form (SS284)
Use this form to provide us details of your living arrangements. This is so we can assess whether to pay you as a single person or as a member of a couple.
Proving your identity over the phone with Centrelink
How to prove who you are over the phone.