Set up a plan
Natural disasters can happen at any time. It’s good to have a plan ready in case they do. Being prepared will give you and your family the best chance of staying safe. There are resources available to help you do this.
Australian Red Cross has information about how to prepare for emergencies on their website.
The ABC has information on how to prepare for different disasters and stay informed through ABC radio on their Emergency website.
Get ready in case you need support
If a declared disaster happens, you may need to claim a disaster payment from us. To claim a payment, you’ll need to create an online account.
Download our apps
You can download our mobile apps to access your information and use a range of services on your mobile device. Find out more about our Express Plus mobile apps.
The myGov app lets you access a range of Australian Government services in one place. Find out more about the myGov app.
Set up digital cards on your phone
You can use the myGov app to store government digital cards such as your Medicare card, Centrelink concession and health care cards on your phone. You can also use the Express Plus Centrelink mobile app to access these digital cards.
Find out how you can set up your digital cards and access your digital Medicare card.
Get local information
It’s important to be prepared and know where to find the latest information. Get Ready is a government website with information and resources to help you prepare for natural hazards. They also have links to state and territory government information tailored to local communities. Go to Get Ready and select your preferred language.