Scams and identity theft
Protect yourself against scams. Learn what to do if you’re the victim of a scam or identity theft, including if your details are exposed in a data breach.
Information about income apportionment
Before December 2020, we commonly used income apportionment to help us work out how much people should have been paid.
Setting up online accounts for Centrelink
To do your business with us, create a myGov account and link it to Centrelink.
Centrelink or aged care representative to act for you
You can ask someone to act for you as your authorised Centrelink or aged care representative.
North Queensland Rainfall and Flooding, December 2025 to January 2026 - Disaster Recovery Allowance
Support if you’ve lost income as a direct result of North Queensland Rainfall and Flooding that started in December 2025 to January 2026.
Proving your identity online for Centrelink
How to prove who you are to Centrelink online.
Set up Centrepay deductions
You can set up your own Centrepay deductions. Once you’ve arranged a Centrepay deduction, we pay the business for you, out of your Centrelink payment.
New Zealand citizens claiming payments in Australia
If you’re a New Zealand citizen living in Australia you may be eligible to get Centrelink payments or concession cards.
Claim for Special Employment Advance form (SU514)
Use this form to claim a special employment advance.
Centrelink online account help - Add a new Centrepay deduction
How to use your Centrelink online account to add a new Centrepay deduction.