Repayments due to lump sum compensation
When you get a compensation lump sum, you may need to repay us a charge for your income support payments.
Changes to your Centrelink payments can affect your Centrepay deductions
If your Centrelink payment changes it may affect your Centrepay deductions.
Bank interest income reviews for the compliance program
We check your bank account information is up to date. We do this to check we paid you the right payment and amount in the past.
Privacy Notice for Automated Income Stream Reviews
Each year we review certain types of income streams using data matching.
How to avoid an overpayment
What you should do to avoid being overpaid your Centrelink payment and what we do to help.
Medicare scams
There are different types of Medicare scams.
Your obligation to claim compensation
You must try to claim any compensation you could get. If you don’t, it could affect your Centrelink payments.
Protecting your personal information after a data breach
There are ways to protect yourself from fraud and identity theft if your information is exposed in a data breach.
How to manage Income Bank credits
There’s a maximum number of credits you can have in your Income Bank.
Using your BasicsCard and where to use it
You can use your BasicsCard in person at approved stores and businesses across Australia.