Financial Information Service Officers
Our Financial Information Service Officers can help you plan for your future financial needs.
Express Plus Centrelink mobile app help - Upload documents
Instructions to upload and submit documents using the Express Plus Centrelink mobile app.
Public holiday closures for Easter
Your Centrelink payment and reporting dates may change due to the upcoming public holiday.
How to prove your identity to Centrelink using your Digital ID
How to prove who you are to Centrelink using your Digital ID.
Centrelink Confirmation eServices (CCeS)
Approved businesses can use Centrelink Confirmation eServices (CCeS) to confirm your information with us.
Preclusion periods for Centrelink compensation recovery
If you get lump sum compensation, you won’t be able to get income support payments for a certain time. It may also affect other payments or cards you get from us.
Help if a scam or identity theft has affected you
There’s support available if you’ve been affected by a scam or identity theft.
Centrelink online account help - Advise non-lodgement of tax return
Instructions on how to tell us that you or your partner don’t need to lodge a tax return for the previous financial year using your Centrelink online account.
How to manage Centrepay
You can choose to manage Centrepay yourself or ask someone to help you.
Centrelink online account help - Cancel a current Centrepay deduction
How to use your Centrelink online account to cancel a current Centrepay deduction.