Community Engagement Officers
We can help you get information about payments and services if you’re having a difficult time due to a vulnerability or complex issue.
Pension Bonus Scheme
You can’t register for the Pension Bonus Scheme anymore. If you registered before 1 July 2014 and kept working, you may get a lump sum pension bonus payment.
Western Australia Tropical Cyclone Narelle, March 2026 - Disaster Recovery Allowance
Support if you’ve lost income as a direct result of Western Australia Tropical Cyclone Narelle that started in March 2026.
ABSTUDY School Fees Allowance at home rate
Help with the cost of public school fees for Aboriginal and Torres Strait Islander school students living at home.
Language, Literacy and Numeracy Supplement
An extra payment each fortnight while you’re improving your skills in the Skills for Education and Employment program.
Agents and Access Points
Places where people in rural, regional and remote areas can get help with Medicare, Centrelink and other government services.
Transition to Independent Living Allowance
The Transition to Independent Living Allowance (TILA) helps if you’ve left or are leaving care. This may be formal care or out-of-home care (OOHC).
ABSTUDY School Fees Allowance higher rate
Helps pay school and boarding fees for Aboriginal or Torres Strait Islander Australian students in high school.
Double Orphan Pension
A regular payment if you’re caring for a child whose parents can’t care for them or have died.
ABSTUDY Fares Allowance
Helps with travel costs if you get ABSTUDY and need to live away from home.