Digital claiming for aged care providers

A fast and secure way to submit events and claim aged care payments.

Using a digital claiming channel will save you time and help you get payments faster. It allows you to:

  • get accurate payments and related data on time
  • confirm straight away that we have your information
  • no longer use and store paper forms
  • have your claim processed faster.

You can use our digital claiming channels to:

  • lodge individual care recipient events and monthly claims
  • make updates to events and claims you’ve submitted (within 2 years)
  • verify care recipient information
  • view and download payment information
  • check the processing status of events and claims you’ve submitted.

You can use one or both of these digital channels:

  1. Aged Care Provider Portal to make claims directly with us online.
  2. integrated business to government (B2G) software purchased through an independent software developer.

Page last updated: 24 November 2020