Who can apply

To use Centrelink Confirmation eServices (CCeS) you must have a contract with us. You’ll also need consent from your customers to check their details with us.

We have varied the CCeS Policy, CCeS Terms and the CCeS Procedural Guide to reflect our name change to Services Australia.

Get ready to apply

You need to understand and agree to the Centrelink Confirmation eServices (CCeS) policy and terms before you apply.

If you would like to use CCeS, you first need to download and read the:

Make your application

To apply for CCeS, download and complete these forms:

The Business Online Service User details form allows your staff to apply for access to Centrelink Business Online Services.

Fax both forms to us.

After you apply

If we approve your application, we’ll call to let you know. We’ll talk to you about how to use CCeS and tell you how you should get a customer’s consent.

If we don’t approve your application, we’ll let you know in writing.

If you think we’ve made a mistake you can ask us to review our decision. To do this, contact us using the details in the letter we sent you.

Page last updated: 11 March 2020