Business Online Services - User details form (SA445)

Use this form if you’re an existing business that uses Centrelink Business Online Services (CBOS) to apply for or update access for your staff.

You must download our forms to fill them in. We have help available if you use assistive technology or if you need a translator or interpreter. Find out how to use our forms.

Download and complete the Business Online Services - User details form.

Use this form if your business hasn’t transitioned to Business Hub yet, has overseas users or accesses CBOS for any of these services:

  • Centrepay
  • Centrelink Confirmation eServices (CCeS)
  • Electronic Verification of Rent (EVoR)
  • Housing Transition Commencement of Rent (TrEVoR)
  • Income Management.

Fax or email the completed form to us.

Page last updated: 17 April 2026.
QC 18886