Tell us if you or your care receiver goes overseas
If you get Carer Payment or Carer Allowance, you need to tell us if you or the person you care for leave Australia.
Check if you still need someone to act for you
Now is a good time to check the acting arrangements you set up when you first arrived in Australia.
Track your claim for a student payment
You can check the progress of Youth Allowance, Austudy and some ABSTUDY claims online without having to call or visit us.
Auslan On-Demand for customers who are deaf and hard of hearing
We’re now offering Auslan On-Demand at most service centres so customers who are deaf and hard of hearing can access our services more easily.
Help for people experiencing family and domestic violence
There’s help available if you or someone you know is experiencing family and domestic violence or abuse. It doesn’t discriminate and can happen to anyone.
Check what payments you could get if you’re studying, training or doing an apprenticeship
If you’re changing from looking for work to study, you may be eligible for other payments from us.
Tips to help you claim a student payment
Do these 4 things to stop your claim from being rejected.
PBS Additional Community Supply Support manual payments to Pharmacies
We’re making final manual ACSS payments for medicines supplied prior to 1 July 2025.
Don’t fall for fake robodebt messages
Be sure the communication you receive about the robodebt class action is genuine.
A message from the CEO - November 2025
We’re making changes to our services so they’re accessible and inclusive for all Australians.