Child Care Subsidy changes to help eligible families
From 5 January 2026, Child Care Subsidy (CCS) eligible families can get at least 72 hours of subsidised child care per fortnight or 3 days per week.
Book an appointment about Age Pension
You can book a phone or face to face appointment using your Centrelink online account through myGov to speak to us about Age Pension.
Taking a break while caring for someone
If you care for someone and get Carer Payment or Carer Allowance, you can take respite and hospitalisation days each year without your payment stopping.
Public holiday closures for Australia Day
Your Centrelink payment and reporting dates may change due to the upcoming public holiday.
We’re replacing the Child Care Subsidy (CCS) activity test
From 5 January 2026, families can get at least 72 hours of subsidised child care per fortnight, or 3 days per week. The change is known as the 3 Day Guarantee.
Check and update your family income estimate
If you get Family Tax Benefit (FTB) or Child Care Subsidy (CCS), check and update your family income estimate now so you don’t get overpaid.
Our staff can help you with your aged care matters
We offer free face to face appointments with our service centre staff and Aged Care Specialist Officers (ACSO).
Tell us if you or your care receiver goes overseas
If you get Carer Payment or Carer Allowance, you need to tell us if you or the person you care for leave Australia.
Check if you still need someone to act for you
Now is a good time to check the acting arrangements you set up when you first arrived in Australia.
Track your claim for a student payment
You can check the progress of Youth Allowance, Austudy and some ABSTUDY claims online without having to call or visit us.