Comprehensive Compliance Assessment
An assessment to find out why you haven’t been meeting your mutual obligation requirements.

Watch our new how-to videos for help with your enhanced Income Management account
Our new video series shows you how to set up and manage your enhanced Income Management account and SmartCard online and with the SmartCard eIM app.
Start or end group payment arrangement form (SS270)
Use this form to start or end your payment going to an organisation approved for group payment arrangements, such as an aged care home, hospital or hostel.
Review of a Medicare Decision form (HW051)
Use this form to ask for a review of a decision about your Medicare debts including dental benefit, Pharmaceutical Benefit and related payments.
Getting a medical certificate for Youth Allowance for job seekers
If you get Youth Allowance for job seekers and can’t work or study for a short time, you may need to give us a medical certificate.
Status Resolution Support Services Payment - authorising a person or organisation to enquire on your behalf form (SU698)
Use this form to arrange for another person or organisation to enquire with us on your behalf about your Status Resolution Support Services payment.

Watch our video to help with your Disability Support Pension (DSP) claim
Our video with Auslan translation shows you what help you can get from an advocate or nominee with your DSP claim.
Prepare to transfer to Age Pension if you get Parenting Payment
If you get Parenting Payment and you’re Age Pension age, you can apply to transfer to Age Pension.
What happens when you give us a medical certificate for Parenting Payment
We use your medical certificate to work out if you need an exemption from your requirements for a short time. This is so you can keep getting Parenting Payment.
What happens when you give us a medical certificate for Youth Allowance for job seekers
We use your medical certificate to work out if you need an exemption from your requirements for a short time. This is so you can keep getting Youth Allowance for job seekers.