Electronic messaging
A service that lets you get important text messages or emails from us. You don’t need an online account for this.
Work Assist
Work Assist can help you stay in work if you risk losing your job through illness, injury or disability.
When you’ll get your first Parenting Payment
Parenting Payment is a fortnightly payment. We’ll tell you when your first payment is after we approve your claim.
Understanding loans and credit
There are things you should consider when borrowing money. We have information about different types of loans, credit and lenders to help you manage your money.
Who can get a Crisis Payment for Release from Prison or Psychiatric Confinement
To get this payment after you are released from prison or psychiatric confinement you must meet the eligibility criteria.
Employment lump sum 52-week policy assessed incorrectly
An error was made with some employment income lump sums of greater than 52 weeks.
How to get Energy Supplement
You don't need to apply for Energy Supplement. We’ll include it with your regular payment.
Payment and Service Finder
An online tool to see what payments and services you may be eligible for.
Payment rates for Energy Supplement on a Disability Support Pension - under 21 with no children
If you're on a Disability Support Pension the Energy Supplement amount you get depends on your and your partner’s circumstances and the payment or services you get.
How an Income Bank works
You can earn up to $528 a fortnight under the personal income test before we reduce your payment.