Set up Centrepay deductions
You can set up your own Centrepay deductions. Once you’ve arranged a Centrepay deduction, we pay the business for you, out of your Centrelink payment.
Your representatives for Centrepay
You can choose to have someone else deal with your Centrepay deductions on your behalf.
Keep track of your Centrepay deductions
You should check your deductions regularly to make sure they're still correct and make changes if needed.
Changes to your Centrelink payments can affect your Centrepay deductions
If your Centrelink payment changes it may affect your Centrepay deductions.
Your obligations for Centrepay
You have a responsibility to make sure Centrepay is working for you.
Our obligations for Centrepay
We want the Centrepay bill paying service to work for you.
Using your personal details for Centrepay
When you set up a Centrepay deduction, you also consent to sharing your payment and deduction details between the business and us.
Late AVTOP claims for declared overseas terrorist acts
Late claims for Australian Victim of Terrorism Overseas Payment (AVTOP) may still be accepted if special circumstances apply.
How secondary Australian Victim of Terrorism Overseas Payment victims are paid
A secondary victim is a close family member of a person who died as a direct result of a declared overseas terrorist act.
Items the External Breast Prosthesis Reimbursement program doesn’t cover
Information about what you can’t claim a reimbursement for from us.