Most useful information for seeking medical help

The pages voted most useful by other website visitors.

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  1. Help for myGov, online accounts and mobile apps
  2. Medicare online help guides

Medicare online account help - Update your personal details

Instructions on how to update your address and contact details using your Medicare online account.

  1. Seeking medical help
  2. Most useful information

Claim for External Breast Prostheses Reimbursement Program form (NH005)

Use this form to claim a reimbursement for new or replacement breast prostheses you purchased since 1 July 2008, as a result of cancer.

  1. Health and disability
  2. Seeking medical help

Get medical help and health care

Find out about Medicare and how to access health care services.

Replace a lost or stolen Pensioner Concession Card or Health Care Card

If your Pensioner Concession Card or Health Care Card is lost, stolen or ruined, we can post you a new card if you need one.

  1. Top payments
  2. Australian Organ Donor Register

Who can be on the Australian Organ Donor Register

You must be 16 or older to register your donation decision for after your death.

  1. Top payments
  2. External Breast Prostheses Reimbursement Program

How to claim External Breast Prosthesis Reimbursement Program

Complete the following steps to claim a reimbursement after you've purchased your external prosthesis. Before you start, check if you can get it.

  1. Individual Healthcare Identifiers
  2. How to get certified copies

Acceptable referees for an Individual Healthcare Identifier (IHI) request

Find out which referees in Australia can certify copies of your identity documents when you request an Individual Healthcare Identifier (IHI).

  1. Top payments
  2. Child Dental Benefits Schedule

Who can get the Child Dental Benefits Schedule

Check if your child is eligible for the Child Dental Benefits Schedule (CDBS).

  1. Seeking medical help
  2. Most useful information

Continuing residential aged care recipient opting into the new arrangements from 1 November 2025 form (AC022)

Use this form if you opt into the current aged care fees and payments arrangements, and you’re entering, or already residing in permanent residential aged care.

  1. Seeking medical help
  2. Most useful information

Request for information about Medicare card details accessed form (MS044)

Use this form to request information about searches made for your Medicare card details by health professionals using our online services.

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Page last updated: 17 November 2025.
QC 60182