Most useful information for seeking medical help

The pages voted most useful by other website visitors.

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  1. Top payments
  2. Medicare Entitlement Statement

Who can get a Medicare Entitlement Statement

You can get a Medicare Entitlement Statement (MES) if you weren’t eligible for Medicare for all or part of a financial year.

  1. Top payments
  2. Individual Healthcare Identifiers

Who we share your Individual Healthcare Identifier number with

Find out who we share your Individual Healthcare Identifier (IHI) number with and how they use it.

  1. Medicare self service
  2. Medicare online account

How to set up your Medicare online account

To manage your information online, create a myGov account and link Medicare to it.

  1. Pharmaceutical Benefits Scheme
  2. How to get PBS medicines

Getting a refund when you don’t have your cards

You can still claim a refund from us for your PBS medicine if you don’t have your Medicare or concession cards.

  1. Pharmaceutical Benefits Scheme
  2. How to manage your PBS medicine overseas

Running out of PBS medicines when overseas

Find out what your options are if you run out of your PBS medicine when overseas.

  1. Medicare
  2. What's covered

About Medicare

Medicare is Australia’s universal health care system.

  1. When you spend a lot on PBS medicines
  2. PBS Safety Net Card application

How to get a replacement or supplementary card

How to get a replacement PBS Safety Net card or an extra card for a family member.

  1. Top payments
  2. Medicare Entitlement Statement

What is a Medicare Entitlement Statement

A Medicare Entitlement Statement (MES) tells you the period during a financial year that you weren’t eligible for Medicare.

  1. When you spend a lot on PBS medicines
  2. PBS Safety Net thresholds

How to reach the threshold sooner as a family

If you combine your family’s PBS amounts, you may reach the threshold sooner.

  1. Pensioner Concession Card
  2. Who can get a card

Benefits of a Pensioner Concession Card

With a Pensioner Concession Card (PCC) you can get cheaper medicine, bulk billed doctor visits and help with hearing services.

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Page last updated: 17 November 2025.
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