Most useful information for seeking medical help

1. Centrepay
2. What your rights and obligations are

Using your personal details for Centrepay

When you set up a Centrepay deduction, you also consent to sharing your payment and deduction details between the business and us.

1. Australian Victim of Terrorism Overseas Payment
2. How to claim

Late AVTOP claims for declared overseas terrorist acts

Late claims for Australian Victim of Terrorism Overseas Payment (AVTOP) may still be accepted if special circumstances apply.

1. Australian Victim of Terrorism Overseas Payment
2. How much you can get

How secondary Australian Victim of Terrorism Overseas Payment victims are paid

A secondary victim is a close family member of a person who died as a direct result of a declared overseas terrorist act.

1. External Breast Prostheses Reimbursement Program
2. Who can get it

Items the External Breast Prosthesis Reimbursement program doesn’t cover

Information about what you can’t claim a reimbursement for from us.

1. External Breast Prostheses Reimbursement Program
2. Who can get it

Waiting periods and exemptions for the External Breasts Prostheses Reimbursement Program

Information about when you can get a reimbursement for your prosthesis.

1. Pharmaceutical Benefits Scheme
2. How to get PBS medicines

Getting a refund when you don’t have your cards

You can still claim a refund from us for your PBS medicine if you don’t have your Medicare or concession cards.

1. Pharmaceutical Benefits Scheme
2. How to manage your PBS medicine overseas

Posting PBS medicine overseas

There are strict rules around when you can post PBS medicines overseas.

1. Pharmaceutical Benefits Scheme
2. How to manage your PBS medicine overseas

Running out of PBS medicines when overseas

Find out what your options are if you run out of your PBS medicine when overseas.

1. Pharmaceutical Benefits Scheme
2. How to manage your PBS medicine overseas

Travelling with medicines that are prohibited exports

Some PBS medicines may be a prohibited export under customs regulations.

1. Medicare Compensation Recovery
2. What you need to know

Your compensation payer’s responsibility for Medicare compensation recovery

When you make a compensation claim for an injury or illness, there are things the compensation payer must tell us.