Most useful information for Recently unemployed

1

Sep 2025

Tell us what you think about our enhanced Income Management videos

We have videos about enhanced Income Management and the SmartCard. Watch the videos, then take a short survey to tell us what you think.

1. Employment income reporting
2. What to report

Income from employment

If you or your partner get income from employment you need to tell us. This is so we can pay you the right amount.

1. Assets test
2. Asset types

Financial investments

The value of your financial investments counts in the assets test and income test for payments from us.

1. What your commitments are
2. Getting a medical certificate

What happens when you give us a medical certificate for JobSeeker Payment

We use your medical certificate to work out if you need an exemption from your requirements for a short time. This is so you can keep getting JobSeeker Payment.

1. Separated parents
2. Most useful information

Objecting to a Child Support decision form (CS1893)

Use this form to object to a child support decision we made that you disagree with.

1. Who can get it
2. Rent types for Rent Assistance

Board and lodging rent type for Rent Assistance

Eligibility for Rent Assistance when you pay board and lodgings to a homeowner or primary tenant for a room in their property.

1. Top payments
2. Rent Assistance

How to manage your Rent Assistance

There are things you need to tell us if you get Rent Assistance.

1. Rent Assistance
2. Who can get it

Payment special rules for Rent Assistance eligibility

If you get certain payments, there are special rules for Rent Assistance.

Updating parental income details

You’ll need to update your income details if you or your child get a letter from us asking for these.

1. Income test
2. Income

Lump sums while on income support

A lump sum is a one-off amount of money. They can count in your income test and may affect your payment from us.