When you can't support an assuree with an Assurance of support
We may pay income support to the assuree during the Assurance of Support period if you can't support them, or they can't accept support from you.
How to manage your Special Benefit
Your options and obligations for Special Benefit.
Who can get Status Resolution Support Services payment
You may be able to get this payment if you’re unable to support yourself while resolving your immigration status.
When we’ll pay the Status Resolution Support Services payment
We’ll pay you the SRSS payment once the Department of Home Affairs tell us you’re eligible.
How to apply for Status Resolution Support Services payment
Contact a SRSS service provider in your state or territory. They’ll help you apply for the SRSS payment.
How to manage your Status Resolution Support Services payment
Your options and obligations for the Status Resolution Support Services (SRSS) payment.
Income from outside Australia
Income you get from outside Australia can count in your income test.
Comprehensive Compliance Assessment
An assessment to find out why you haven’t been meeting your mutual obligation requirements.
Help in your language
We can help you with translated information or you can talk to a service officer who speaks your language.
Mutual obligation requirements for principal carers
These are tasks and activities you agree to do to keep getting your payment. They give you a better chance of finding work.