When we’ll pay the Status Resolution Support Services payment
We’ll pay you the SRSS payment once the Department of Home Affairs tell us you’re eligible.
How to apply for Status Resolution Support Services payment
Contact a SRSS service provider in your state or territory. They’ll help you apply for the SRSS payment.
How to build savings
We have tools and information to help you reach your savings goal. Big or small, any savings goals are good to have.
Dealing with debt
Steps to help you manage your debt and take control of your money.
Enrolling in Medicare if you’re a New Zealand citizen
To enrol in Medicare you need to prove you live in Australia.
How to report your Status Resolution Support Services payment income
If you or your partner get any income from work, you need to tell us. This is so we can pay you the right Status Resolution Support Services payment (SRSS) amount.
Support for Temporary Protection Visa and Safe Haven Enterprise Visa holders transitioning to a permanent refugee visa
If you had a Temporary Protection Visa (TPV) or Safe Haven Enterprise Visa (SHEV) and have moved onto a permanent resident Resolution of Status (RoS) visa subclass 851, we can help you with payments.
Support for eligible PALM workers and their families in Australia
If you have moved to Australia through the Pacific Australia Labour Mobility (PALM) scheme, we can help with family support and health services.
Support for people in Australia from Israel and the Occupied Palestinian Territories
If you have been affected by the conflict, we can help you with payments and support while you’re in Australia.
Reciprocating jurisdictions and residency for child support
We have arrangements for child support with a number of countries. We call these reciprocating jurisdictions.