Explanations and formal reviews
Find out what you can do if you want more information or disagree with a decision we've made.
Who can use electronic messaging
You don’t need to have an online account to use electronic messaging.
Which payments are eligible for transfer to Age Pension
If you get an eligible payment, we’ll invite you to apply to transfer to Age Pension.
Exemptions from the newly arrived resident's waiting period
After you arrive in Australia, there can be a waiting period to get some of our payments and concessions. Find out if you may not have to wait this period.
How much Pension Supplement you can get
The amount of Pension Supplement you get depends if you are single or in a couple.
Getting help with Disability Support Pension
You can get help from an advocate, nominee or us with your Disability Support Pension (DSP).
Real estate details form (MOD R)
Use this form to let us know your share of a property's asset value and income.
International bank account form (AUS178)
Use this form to tell us your bank account details if you can get your Centrelink payment outside Australia.
Claim for Disability Support Pension for a Terminal Illness form (SA494)
Use this form to claim Disability Support Pension for a terminal illness where your life expectancy is less than 2 years. You must be 16 to Age Pension age at the time of claiming.
Who can get Energy Supplement
To get Energy Supplement you must get a certain payment or card from us.