Proof of rent arrangements for Rent Assistance
If you tell us you’re renting when you claim a payment, we may ask for proof. We use this to check if you can get Rent Assistance.
Advance payment
You may get part of your income support payment or Family Tax Benefit (Part A) early. This is an advance payment. You pay it back later out of your payments from us.
Changing your address if you’re moving house
Learn about what you need to tell us when you move house and how it can affect your payments.
When and where to find mobile service centres
Our mobile service centres (MSCs) travel around Australia, stopping to provide services in rural and regional communities.
Superannuation
Superannuation is a long term savings structure to help fund your retirement.
Deeming
Deeming rules are used to work out income from your financial assets. We add this to your other income and apply the income test to work out your payment rate.
Scheduled reporting
If you need to report your employment income, it’ll usually be every 14 days, on a date we tell you. We call this scheduled reporting.
Severe financial hardship for Crisis Payment
For the purposes of Crisis Payment, you’re in severe financial hardship if you meet certain criteria.
How to get a Relocation Scholarship
You don’t need to apply for the Relocation Scholarship unless you’re doing a regional placement. You may still need to fill out a form, or tell us about changes to your situation.
How Mobile Service Centres can help
Our mobile service centres offer a wide range of services to meet the needs of rural and regional communities.