Changes to the way we calculate your Support at Home contributions
Under the new Aged Care Act, your income and asset information determines how much you’ll contribute towards your Care.
New reporting process for aged care lump sum balances
From 1 December, aged care providers are required to inform us of your residential aged care lump sum balances as part of their monthly reporting.
Learn about Age Pension in your language
If you’re retiring or have already retired, you may be able to get Age Pension. You can find out more about this payment in your language.
Someone to act on your behalf for the Continence Aids Payment Scheme
You can nominate another person to act on your behalf for the Continence Aids Payment Scheme (CAPS).
National Redress Scheme payments and aged care assessments
If you’ve received a payment under the National Redress Scheme, you or your partner can disclose this as an exempt payment for your residential aged care means assessment.
Managing your payment Continence Aids Payment Scheme
What you need to do and the options you have to manage your payment.
How a Special Disability Trust works
A Special Disability Trust can have 1 principal beneficiary who meets the eligibility criteria.
Residential aged care property details for Services Australia and DVA customers form (SA485)
Use this form to give us your home details if you get a relevant income support payment.
Beware of phishing scams
Phishing is when scammers try to trick you into giving them your personal information by sending you a link to a fake website.
How to contact us about My Aged Care face-to-face services
There are different ways to contact us for help with your aged care matters and My Aged Care face-to-face services.