Someone to act on your behalf for the Continence Aids Payment Scheme
You can nominate another person to act on your behalf for the Continence Aids Payment Scheme (CAPS).
National Redress Scheme payments and aged care assessments
If you’ve received a payment under the National Redress Scheme, you or your partner can disclose this as an exempt payment for your residential aged care means assessment.
How to manage your aged care costs if you get an aged care calculation of your cost of care
Information about how to manage your aged care costs after you get an aged care calculation of your cost of care from us.
How to contact us about My Aged Care face-to-face services
There are different ways to contact us for help with your aged care matters and My Aged Care face-to-face services.
When you need financial hardship assistance to help meet aged care cost of care
Aged care financial hardship assistance may help you to pay your aged care costs. What assistance we may be able to provide depends on your situation.
How to use Special Disability Trust funds
The funds of a Special Disability Trust are intended to meet the reasonable care and accommodation needs of the principal beneficiary.
How a Special Disability Trust works
A Special Disability Trust can have 1 principal beneficiary who meets the eligibility criteria.
Managing your payment Continence Aids Payment Scheme
What you need to do and the options you have to manage your payment.
Aged care carer or close relative assessment form (SA483)
Use this form to give us your details if you’re a carer or close relative of someone moving into an aged care home.
Residential aged care property details for Services Australia and DVA customers form (SA485)
Use this form to give us your home details if you get a relevant income support payment.